At mzzzm], we are committed to ensuring your satisfaction when purchasing outdoor water bottles through our website. Please read our refund and exchange policy carefully.
1. Affiliate Product Purchases
Most outdoor water bottles featured on our website are sold via Amazon or other third-party vendors. All transactions, including refunds and exchanges, are subject to the policies of the respective seller.
- Amazon Purchases: If you purchased an outdoor water bottle through an Amazon affiliate link on our website, please follow Amazon’s return and refund policies.
- Processing Returns: Log in to your Amazon account, go to “Orders,” select the item, and choose “Return or Replace Items” to initiate the process.
- Refund Time: Refunds are typically processed within 3–5 business days after the item is received by Amazon.
2. Damaged or Defective Items
If the product you received is damaged, defective, or does not match the description:
- Contact the seller directly via Amazon’s “Contact Seller” option.
- Keep the original packaging and provide photos if requested.
- Amazon will guide you through replacement or refund procedures.
3. Exchanges
- Exchanges are handled through the original seller (Amazon).
- In most cases, you can request a replacement for the same product if it is in stock.
- Shipping fees for exchanges may be subject to Amazon’s policies.
4. Non-Refundable Items
- Any promotional or discounted items marked as “final sale” by the seller may not be eligible for refunds.
- Items returned without following the seller’s instructions may not qualify for a refund.
5. Our Role
As an Amazon Affiliate website, we do not handle physical products directly. All refunds, returns, and exchanges are processed through Amazon or the respective seller. We recommend reviewing the seller’s policy before making a purchase.
6. Contact Us
For questions about products, purchases, or navigating Amazon’s return process, you can reach us at:
kmccright19@gmail.com